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COVID-19 PREVENTION AND MITIGATION POLICY

MITIGATION AND PREVENTION POLICY
Order by phone The Concourse +61 2 8075 8111 or Ticketek 1300 795 012
Order in person at The Concourse Box Office

UPDATE: AS OF SATURDAY 26 JUNE 2021

Please be advised that the Concourse Performing Arts Centre is closed, following the NSW Government’s latest health directive.

Ticket refunds and cancellations will be processed automatically by the ticketing provider.

Patrons with tickets to upcoming events, both within the Greater Sydney lockdown period (from 6pm Saturday 26 June until 11.59pm Friday 30 July) and shortly after it, will be contacted with advice for their specific event.

We appreciate your patience and understanding during this period.

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The Concourse Performing Arts Centre is a registered COVID safe facility

The Concourse team have been working hard to ensure that shows and events can continue to take place whilst ensuring that we all stay safe. The health and safety of our visitors, performers, clients and staff is always our highest priority.

WHAT WE ARE DOING

1/ All patrons are required to wear masks when indoors, except when eating and drinking. All staff will wear face masks whilst fronting the general public (anyone with underlying medical conditions will be exempted.

2/ All patrons and staff entering the building will be asked to use hand sanitizer.

3/ Unwell patrons and staff will not be permitted to enter the venue.

4/ The NSW Health QR code registration needs to be completed upon entry to the venue and staff are required to check you have completed this process. This must be completed for all patrons entering the venue regardless of age, the phone app has the ability to also register on behalf of dependants. This is a mandatory practise under the Health Act.

5/ Staff will wear rubber gloves when cleaning

6/ All high touch surfaces will be cleaned after each performance, these include handrails, door knobs and push plates, seat armrests, toilet facilities.

7/ Consumption of alcohol whilst standing is not permitted. Patrons drinking alcohol will need to be seated, either in the foyers or within the auditorium.

8/ Contactless payment facilities are in place and patrons encouraged to utilise them in preference to cash.

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PARKING DEALS

PARKING DEALS

With car parking for 400 vehicles and some great parking deals, The Concourse offers convenient onsite parking for your visit.

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EAT, DRINK, SHOP

EAT, DRINK, SHOP

Stop by for a coffee or delicious meal at one of our many onsite restaurants when visiting The Concourse.

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The Concourse is an initiative of Willoughby City Council and proudly managed by Century Venues.

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